KNOW BEFORE YOU GO

The show will begin promptly at the advertised curtain time. Latecomers will be held outside of the theatre until the tour approved entrance time.

SHOW INFORMATION

CHICAGO runs roughly 2 hours and 30 minutes which includes one 20-minute intermission.

The performance will begin promptly at the advertised curtain time. Latecomers will be held outside of the theater until the tour approved entrance time.

SHOW WEBSITE

PROGRAM

The program for CHICAGO will be printed and given out at the venue the night of the show.

ACCESS YOUR

SINGLE TICKETS

Log into your Ticketmaster account to view and download your tickets to your phone's mobile wallet before arriving at the venue. Your tickets will be scanned from your mobile wallet upon entry.

For more help with mobile tickets visit Ticketmaster.

ACCESS YOUR

SEASON TICKETS

Using your cellphone - go to your MEMBER LOGIN

INSTRUCTIONS

Once you have clicked the link above from your cellphone:

Scroll to the top of the screen and tap on the person icon on the right.
From this screen – enter your email address and password.
Once you are logged in, select the three bar icon in the top left of the screen.
Tap on ‘Manage Tickets’ then scroll to your desired show.
Tap on your seats under ‘My Tickets’ at the bottom of the screen.
Tap ‘Add to [digital wallet]’ under the barcode that appears - this must be done for each ticket you wish to appear in your phone’s digital wallet.

For more help with member mobile tickets visit Season Member FAQ page for a Digital Ticketing Tutorial.

PARKING

The BJCC Concert Hall is located at 2100 Richard Arrington Jr Blvd N, Birmingham, AL 35203. There are many convenient parking options throughout the complex. Accessible parking is available within all parking garages and lots. Please refer to this map for more information.

Season Members who have purchased Patron Club should have received their parking passes in the mail

You can also visit the BJCC Website for more information on Parking & Directions.

PROHIBITED ITEMS

Outside food & beverage, weapons, strollers, and professional camera equipment are strictly prohibited.

OTHER PROBIBITED ITEMS

Additional prohibited items at our venues include, but are not limited to:

Aerosol cans
Balloons
Batons
Beach balls
Brass knuckles
Bullhorns / noisemakers
Confetti
Coolers, ice chests, or thermos containers
Costume masks
Drones
Explosives
Firearms (including law enforcement personnel not present in an official capacity)
Fireworks
Handcuffs
Inflatable items
Items too large to fit under a seat
Knives
Laptops
Laser pointers
Martial arts instruments
Outside food and beverage
Pepper spray
Pets
Poles (including signs attached to poles)
Professional recording devices for photography, video or audio
Selfie sticks
Signs / Flags / Banners / Posters / Pamphlets
Skateboards or rollerblades
Sticks
Stickers
Stools or folder chairs
Strollers
Stun guns
Tear gas
Tripods / Monopods
Weapons (weapons lockers are not provided)

Guests, including law enforcement personnel not in an official capacity, are prohibited from bringing weapons into the venues. The BJCC does not provide weapon lockers.

For up to date information on bag policies and prohibited items please visit: BJCC.org Bag Policy & Prohibited Items.

POLICIES

For quickest entry into your BJCC venue, we recommend leaving bags at home. If a bag is necessary, the bag must meet the following criteria - BJCC.org Bag Infographic.

BAG POLICY INFOGRAPHIC

BAG POLICY

Bags must be CLEAR plastic, vinyl or PVC and not exceed 12″x6″x12″. Bags cannot be tinted with color or include oversized content that prevents visibility into the clear bag.

Only non-clear bags smaller than 5″x7″ will be permitted entry. Any type of non-clear bag exceeding 5″x7″ in size will not be permitted.

Diaper bags must be clear and meet our bag policy specifications. Baby and infant care items (bottled formula, small snacks) are allowed in the clear diaper bag but must have a child accompanied.

Exceptions may be made for medically necessary items after proper inspection by security personnel. Medical bags or special medical equipment can be screened at any of our venues’ entry points for your event. Guests that have these items should alert security to check their bags and tag as a medical-approved bag.

For up to date information on bag policies and prohibited items please visit: BJCC.org Bag Policy & Prohibited Items.

ACCESSIBILITY

The BJCC has many accessibility options for parking, seating, entrances & services animals.

PARKING

SEATING

ADA and wheelchair-accessible seating is available throughout our venues and can be purchased on Ticketmaster.com. Guests requiring accessible seating are guaranteed the ability to purchase at least one (1) companion seat. Subject to availability, guests requiring wheelchair seating may purchase up to a total of three (3) companion seats in the same row and contiguous with the wheelchair seat. If contiguous seats have already been sold, seats as close as possible to the wheelchair seat and adjacent companion seat will be offered.

If you purchased a ticket in the fixed seating area but require an ADA seat, the Ticket Office may be able to assist you by relocating your ticket to an ADA seat. All relocations are provided on a first-come, first-served basis and are not guaranteed. Please contact the Ticket Office at CTO@bjcc.org if you have any questions or require assistance purchasing tickets. Tickets are subject to availability.

ACCESSIBLE VENUE ENTRANCES

SERVICE ANIMALS

For up to date information on accessibility please visit: BJCC.org Accessibility FAQs

KNOW BEFORE YOU GO

NOV 19 - 24, 2024

SHOW INFORMATION

PROGRAM

SINGLE TICKETS

SEASON TICKETS

PARKING

PROHIBITED ITEMS

POLICIES

ACCESSIBILITY

WELCOMED BY

Additional Links

Single Ticket Support

BJCC Central Ticket Office

Season Member Services

CALL WAIT TIMES MAY BE LONGER THAN USUAL

Group Sales & Support