INDIVIDUAL TICKET INFO

INDIVIDUAL TICKET INFORMATION

MOBILE/DIGITAL TICKETING

What is Mobile Ticketing?

Tickets that are accessed through your smartphone. Broadway In Birmingham utilizes mobile ticketing as it is a more secure and easier way to manage tickets, along with a contactless experience.

How do I access my mobile/digital tickets?

Visit here for more information regarding your mobile/digital tickets.

What do I do to be prepared for entering the theatre?

Connectivity may be intermittent at the theatre; we encourage you to view your tickets on your mobile device and add them to your Digital Wallet (Apple Wallet or Google Pay for androids) before heading to the show.

Can I use a screenshot of my ticket?

No, screenshots of tickets will not be accepted. We highly recommend saving your mobile tickets to your Apple Wallet or Google Pay prior to arriving at the theatre.

Can I print my mobile/digital ticket from my desktop computer or tablet?

No, the ticket scanners are unable to scan printed mobile barcodes.

Can I use my tablet to access my tickets at the theatre?

No, the screen is too large and the scanners are unable to scan those barcodes.

What if my mobile device's battery dies?

We encourage you to charge your device before you come to the theatre, but you may always go to the box office for assistance.

What if I get to the theatre and my mobile/digital ticket isn't on my phone?

Please visit the Box Office and they will assist you.

PURCHASING

How can I purchase accessible seating?

Accessible seating can be purchased online or by contacting our friendly Patron Services Representatives by clicking HERE or by calling 800.776.7469

How can I confirm that I am not buying tickets from a third party site?

The official ticket seller for all Broadway In Birmingham shows is TicketMaster. All other websites selling tickets are being sold through a third party for inflated prices, and in many cases, your ticket purchase cannot be guaranteed. When purchasing tickets, look at the address bar of your browser to confirm it indicates TicketMaster.com. The best way to purchase tickets and learn more about each show is through BroadwayInBirmingham.com.

I need assistance with my show purchase. Who do I contact?

For any questions regarding an individual ticket purchase, visit HERE.

ATTENDING

Parking & Directions

BJCC Concert Hall

2100 Richard Arrington Jr Blvd N

Birmingham, AL 35203

Parking Info

The BJCC Concert Hall has many convenient parking options throughout the complex. Accessible parking is available within all parking garages and lots. Please refer to this map for more information.

Bag Policy

Click HERE for more information on the BJCC bag policy.

Who can I contact for additional accessibility information?

For information about accessible seating or other special accommodations click HERE. For additional information, please contact our friendly Patron Services Representatives by clicking HERE or by calling 800.776.7469

PRIVACY POLICY

Learn More About Our Privacy Policy

To learn more today, CLICK HERE.

INDIVIDUAL TICKET INFO