AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the Pikes Peak Center. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the Pikes Peak Center.

AXS Mobile ID via the AXS app is the only form of entry, but if you don’t have access to a smartphone, you may use the credit card you used to purchase the tickets.
1. Get the AXS app if you haven't already
2. Open the App and sign in to see your tickets.
3. Show the ticket in the App at the entrance and get them scanned to enter.
4. Enjoy the event!

Bought tickets for a group? Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps in the question above to enter the venue. Visit HERE for more information.

AXS Mobile ID will be available to view/display even if connectivity may be intermittent at the theater.

Open the AXS app and select either the large circle at the bottom containing your initials or the smaller ticket icon at the bottom – your upcoming tickets will display via QR code.

Due the nature of the ticket and it’s barcode that changes every 59 seconds, your tickets will need to presented on your AXS App. By downloading the AXS app on your mobile device, you will have access to your tickets on AXS Mobile ID at any time.

No, screenshots of tickets will not be accepted.

A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. There is no fee for transferring seats and you are allowed unlimited transfers.

Your guests will need to create an AXS account to receive tickets. Guests can transfer the tickets back to you if they can’t attend or you can cancel the transfer if they have yet to set up their AXS account. If they already have an AXS account set up the tickets will go in their account automatically.

Here's how it works:
1. Click the Transfer button next to the event in your AXS account.
2. Select the tickets to transfer and enter the recipient's information.
3. On the review page, click the Transfer button to send the tickets.

The recipient will get an email about the transfer, and they’ll need to create an AXS account (if they don’t have one yet) to complete the transfer. After that, the tickets will be theirs to use with the AXS app.

No, all tickets should be accessible and utilized via AXS Mobile ID.

Yes, when tickets are reissued to your AXS account it will deactivate the barcodes on your tickets that were previously printed. There can only be one valid form of entry.

No, the ticket scanners are unable to scan printed mobile barcodes.

No, the screen is too large and the scanners are unable to scan those barcodes.

First, try to log out and log back into the AXS app, and if the tickets still do not show please visit the Pikes Peak Center Box Office. Also, you will need to ensure you’re using the same email and password from when you purchased the tickets.

Your credit card used for purchase can be provided at the door as we can utilize that as a valid form of entry to look up your tickets. You may also visit the Pikes Peak Center Box Office and we will assist.

First, try to log out and log back into the AXS app by utilizing the email address you used to purchase the tickets and receive your confirmation email. If the tickets still do not show please visit the Pikes Peak Center Box Office.