Tickets that are accessed through your smart phone. Broadway In Wichita is encouraging patrons to switch over to mobile ticketing as it is a more secure and easier way to manage tickets.

Connectivity may be intermittent at the theater, we encourage you to view your tickets on your mobile device and add them to your Digital Wallet before heading to the show. 

Mobile tickets are available via SMS Text Message or by logging onto your Broadway In Wichita account.

For SMS Text Message Tickets - please call or email our Season Member Service Team M-F 10am-4pm CT, 800.776.7469 or patronservicesrep@americantheatreguild.org.

Login to your Account using your cellphone - Scroll to the top of this screen and open the menu by clicking the three bar icon

• From this menu - Click MEMBER LOGIN
• Scroll to the top of the screen and tap on the person icon on the right.
• From this screen – enter your email address and password.
• Once you are logged in, select the three bar icon in the top left of the screen.
• Tap on ‘Manage Tickets’ then scroll to your desired show.

SMS Text Message tickets are tickets sent directly to your mobile device when requested. You can request SMS Text Message tickets by calling our Season Member Service Team. SMS Text Message tickets are downloadable, transferable, and easy to use! No need to login to your Season Member account, click on the link sent to you via text message at the theater and your tickets will populate on your mobile device.

Using your cellphone - Scroll to the top of this screen and open the menu by clicking the three bar icon

• From this menu - Click MEMBER LOGIN
• Scroll to the top of the screen and tap on the person icon on the right.
• From this screen – enter your email address and password.
• Once you are logged in, select the three bar icon in the top left of the screen.
• Tap on ‘Manage Tickets’ then scroll to your desired show.
• Tap on your seats under ‘My Tickets’ at the bottom of the screen.
• Tap ‘Add to [digital wallet]’ under the QR code that appears - this must be done for each ticket you wish to appear in your phone’s digital wallet.

No, screenshots of tickets will not be accepted.  We recommend saving your mobile tickets to your Apple Wallet or Google Pay prior to arriving at the theater.

When your mobile tickets become available on your account, follow these steps below:

• From the top of this page - Click MEMBER LOGIN
• Scroll to the top of the screen and select the person icon on the right.
• From this screen – enter your email address and password.
• Select ‘Manage Tickets’ then select your desired show.
• Select ‘Transfer’
• Complete the information to send tickets - you must have the email address of the person you are sending tickets. They will receive an email that you’ve transferred tickets to them.
• The recipient must follow that link and accept the transferred tickets. They will need to create an account to receive the tickets but do not need to purchase Season seats to create an account.
• The recipient* is now the owner of these seats and can download them to their Digital Wallet on their phone

(*Please recommend downloading them to their wallet prior to the performance so they don’t have difficulty entering the theater.)

Yes. All patrons should enter at the same time using the tickets displayed via your Broadway In Wichita account, Apple Wallet, or Google Pay on your mobile device. If members of your party are arriving separately, then you will need to transfer the ticket they will be using for entry to them via your Broadway In Wichita account. The recipient of the tickets will need to create a Broadway In Wichita account to receive the tickets (they do not need to purchase Season seats to create an account).

Yes. If tickets were already printed, then your Broadway In Wichita account will display the existing barcode via a mobile device, once the mobile tickets scan in, the printed tickets are invalid.

No, the ticket scanners are unable to scan printed mobile barcodes.

No, the screen is too large and the scanners are unable to scan those barcodes.

No. Tickets retrieved on your mobile device logged into your Broadway In Wichita account will now be considered printed. The tickets will not be available for pickup at the Box Office. You should present the ticket displayed in your Broadway In Wichita on your mobile device to be scanned for entry at the theater.

If you are logged into your Broadway In Wichita account and do not see your tickets, please contact us at patronservicesrep@americantheatreguild.org or via phone at 800.776.7469 in advance.

We encourage you to charge your device before you come to the theater, but you may always go to the Box Office for assistance. 

Go to the Box Office and they will assist you.