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Broadway In Wichita FAQ

We’re working directly with tour producers and listening to the advice of government agencies, The Broadway League, and healthcare professionals to ensure a safe return for all patrons and staff. We will update our website with new safety measures at the Century II Concert Hall as they become available to ensure a secure return.

Season tickets will no longer be mailed. If you request hard tickets, a fee may apply. Contact the box office for more information.

The official ticket seller for all Broadway In Wichita shows is CenturyII.org and WichitaTIX.com. All other websites selling tickets are being sold through a third party for inflated prices, and in many cases, your ticket purchase cannot be guaranteed. When purchasing tickets, look at the address bar of your browser to confirm it indicates WichitaTIX.com. The best way to purchase tickets and learn more about each show is through BroadwayWichita.com.

No. Another benefit of season membership is that at renewal time, you can elect to pay for your subscription with easy payments. You may also request a payment plan online or when you call to renew. New season orders made after the renewal period must be paid in full.

Address changes can be made by logging onto your account online. You can also request an address change by calling WichitaTIX at 316.303.8100 or by email at patronservices@americantheatreguild.org

Yes, it is possible to give your seats to a friend. Contact WichitaTIX by calling 316.303.8100 and provide your friend’s complete information and send that along with the payment before the renewal deadline.

Changes to your seating can be requested at the time of renewal. In order to be considered for an upgrade, you must renew your season account by the renewal deadline. Seating changes are made in the order in which payment was made to renew seats. So, the sooner you renew your seats, the closer to the top of the list you will be. Keep in mind, seating options from one year to the next all depend on current season members renewing. If every patron in front of you renews, you will not have the opportunity to move forward. Renewals in the theater's premium areas are very high, so it is more difficult to make changes in those areas.

Season tickets may be cancelled and refunded in full, so long as the requested refund is received prior to the tickets being mailed. If your tickets have been mailed, then no refunds or cancellations are available.

We are unable to hold your seats without payment in full, a partial payment with a payment plan, or a $50/seat deposit. If no payment is made on the account by the deadline, seats are released. Any returning season members would be considered as new accounts and seated in the best available location at that time.

Although we are unable to offer refunds on shows previously seen, we may be able to help. Season members may swap out of one show in the season package and into a Season Add-On show STOMP or THE SIMON & GARFUNKEL STORY. You may swap your tickets after you receive them before the season begins. Please call us at 316.303.8100 with any questions.

Splitting season accounts can be done if the current account holder makes this request in writing to the WichitaTIX office before tickets are mailed. Complete address information on the parties involved need to be included with their payment in full.

For security purposes, only the person whose name is on the account may access information or order additional tickets using that account number. We are happy to provide additional tickets to any Broadway in Wichita show for your family and friends, but the request must come from the account holder. All tickets ordered will be mailed to the address on the account. No exceptions.

New! Season tickets will now be digital, available via your account. Season tickets will no longer be mailed. If you request hard tickets, a fee may apply. Contact the box office for more information.

Please visit the home page for links to answer all of your questions. If you need further assistance, send us an email at patronservices@americantheatreguild.org or call WichitaTIX at 316.303.8100.

Parties of 10 or more for individual shows can be purchased through our group sales representative; please contact the American Theatre Guild group sales line 800.776.7469 or email groups@americantheatreguild.org for more info.

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