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INDIVIDUAL TICKET INFO

INDIVIDUAL TICKET INFORMATION

MOBILE/DIGITAL TICKETING

MOBILE/DIGITAL TICKETING

Tickets that are accessed through your smartphone. Broadway In Toledo utilizes mobile ticketing as it is a more secure and easier way to manage tickets, along with a contactless experience.

Connectivity may be intermittent at the theatre; we encourage you to view your tickets on your mobile device and add them to your Digital Wallet (Apple Wallet or Google Pay for androids) before heading to the show. 

Using your cellphone - Scroll to the top of this screen and open the menu by clicking the three bar icon on mobile 

  • From this menu - Click MEMBER LOGIN
  • Scroll to the top of the screen and tap on the person icon on the right.
  • From this screen – enter your email address and password.
  • Once you are logged in, select the three bar icon in the top left of the screen.
  • Tap on ‘Manage Tickets’ then scroll to your desired show.

Using your cellphone - Scroll to the top of this screen and open the menu by clicking the three bar icon

  • From this menu - Click MEMBER LOGIN
    Scroll to the top of the screen and tap on the person icon on the right.
  • From this screen – enter your email address and password.
  • Once you are logged in, select the three bar icon in the top left of the screen.
  • Tap on ‘Manage Tickets’ then scroll to your desired show.
  • Tap on your seats under ‘My Tickets’ at the bottom of the screen.
  • Tap ‘Add to [digital wallet]’ under the QR code that appears - this must be done for each ticket you wish to appear in your phone’s digital wallet.

No, screenshots of tickets will not be accepted.  We highly recommend saving your mobile tickets to your Apple Wallet or Google Pay prior to arriving at the theatre.

When your mobile tickets become available on your account, follow these steps below:

  • From the top of this page - Click MEMBER LOGIN
  • Scroll to the top of the screen and select the person icon on the right.
  • From this screen – enter your email address and password.
  • Select ‘Manage Tickets’ then select your desired show.
  • Select ‘Transfer’ PLEASE NOTE: Seats can only be transferred once. Please confirm you are transferring to the person who will be using the tickets. 
  • Complete the information to send tickets - you must have the email address of the person you are sending tickets. They will receive an email that you’ve transferred tickets to them.
  • The recipient must follow that link and accept the transferred tickets. They will need to create an account to receive the tickets but do not need to purchase Season seats to create an account.
  • The recipient* is now the owner of these seats and can download them to their Digital Wallet on their phone
    (*Please recommend downloading them to their wallet prior to the performance so they don’t have difficulty entering the theater.)

Yes.  All patrons should enter at the same time using the tickets displayed via your Broadway In Toledo account on Ticketmaster, Apple Wallet, or Google Pay on your mobile device.  If members of your party are arriving separately, then you will need to transfer the ticket they will be using for entry to them via your Broadway In Toledo account. PLEASE NOTE: Recipients must accept the transfer as soon as they receive the email notification or the invitation to accept the tickets may expire. The recipient of the tickets will need to create a Broadway In Toledo account to receive the tickets (they do not need to purchase Season seats to create an account).

No. If tickets were already printed, then your Broadway In Toledo account on Ticketmaster will display the existing barcode. If tickets have not already been printed, then your Broadway In Toledo account will generate a barcode when the tickets are retrieved.

No. If tickets were already printed, then your Broadway In Toledo account on Ticketmaster will display the existing barcode via a mobile device.

No, the ticket scanners are unable to scan printed mobile barcodes.

No, the screen is too large and the scanners are unable to scan those barcodes.

No. Tickets retrieved on your mobile device logged into your Broadway In Toledo account on Ticketmaster will now be considered printed. The tickets will not be available for pickup at the box office. You should present the ticket displayed in your Broadway In Toledo account on your mobile device to be scanned for entry at the theatre.

If you are logged into your Broadway In Toledo account on Ticketmaster and do not see your tickets, please contact us HERE or via phone at 800.776.7469 in advance.

We encourage you to charge your device before you come to the theatre, but you may always go to the box office for assistance. 

Visit the Box Office who will be happy to assist you. 

PURCHASING

PURCHASING

The official ticket seller for all Broadway In Toledo shows is either AmericanTheatreGuild.com/ToledoStranahanTheater.comTicketmaster.com or eTix.com. All other websites selling tickets are being sold through a third party for inflated prices, and in many cases, your ticket purchase cannot be guaranteed. Look at the address bar of your browser to confirm it indicates one of the sites listed above. The best way to purchase tickets and learn more about each show is through BroadwayInToledo.com.

ATTENDING

ATTENDING

Free parking is available in the lot surrounding the Stranahan Theater. For more info, visit HERE.

Visit HERE for all other venue policies for attending a show.

PRIVACY POLICY

PRIVACY POLICY

To learn more today, CLICK HERE.

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