Season Member Services
PO Box 140206
Kansas City, MO 64114
Call wait times may be longer than usual. We appreciate your patience.
Mon. – Fri. 9 a.m. to 3 p.m. (MST)
The Orpheum Theatre opens 90 minutes before show time.
203 W Adams Street
Phoenix, AZ 85003
Season Members still enjoy free parking at 311 W Monroe Street, Phoenix, AZ 85003. Enter the garage from Monroe, west of 3rd Ave (between 3 and 4 Ave) and the south side of Monroe. You must bring your parking pass to be granted access. Please contact us at 800.776.7469 if you have lost your parking pass for a particular show.
Season Members receive 4 parking passes valid at any 4 shows, including season add-ons. Parking passes are show specific and will be provided for the season add-on if you have purchased tickets to an add-on performance.
Please note: there are elevators in the parking garage located in the garage near Adams St.
If you would like someone to escort you to the theater or to your car before or after the show, you may call the Downtown Phoenix Ambassadors. They operate until 11 p.m. Friday and Saturday evenings, and until 10 p.m. on Sunday evenings. To request an escort, simply call 602.495.1500. Please note: There may be a slight wait for your escort to arrive. For more information on the Downtown Phoenix Ambassadors, click the button below.