PACKAGE INFORMATION
2019-20 Series
| BANDSTAND | December 6 - 8, 2019 |
| FINDING NEVERLAND | January 10 - 12, 2020 |
| THE SPONGEBOB MUSICAL | January 31 - February 2, 2020 |
| THE ILLUSIONISTS | March 27 - 29, 2020 |
Season Add-On Show:
| THE SIMON & GARFUNKEL STORY | February 20, 2020 |
| RIVERDANCE | May 29 - 31, 2020 |
If you did not renew your current seats for the 2019-20 season, your seats have been released. You may become a new season member by joining online or calling the box office at 800.776.7469
Our Theater
MEMBER BENEFITS
Membership guarantees your secured seating for all shows at a great value, plus benefits that provide exclusivity and flexibility throughout the season, all while enjoying a one-of-a-kind theater-going experience.
- PERSONALIZED SERVICE!
Speak to a friendly patron services representative with questions, comments or concerns. We love hearing from you!
- FREE PARKING
Enjoy FREE parking near the theater for all season shows.
- PRIME SEATING WITH UPGRADE OPPORTUNITIES
Secure your seats with the opportunity to improve seating year after year. Tip: the best way to get to the top of the upgrade list is to renew right away!
- PRIORITY TICKET OFFERS
Buy discounted tickets for all shows before they go on sale to the public. Additional tickets for all 2019-20 shows are available now. Share Broadway with friends & family!
- LOCK IN PRICES & SAVE
Guarantee savings with season membership. Last year, members saved up to $165.*
- ONLINE TICKET EXCHANGE PRIVILEGES†
Enjoy flexibility! Exchanges for the 2019-20 season are available now. Tip: Better seats may become available closer to the time of each show – log in to your account or contact us to learn more!
- Swap A Show* with a Season Add-on
Swap out of one show and into Season Add-On shows THE SIMON & GARFUNKEL STORY or RIVERDANCE! Swaps are available now.
- OTHER MEMBER BENEFITS INCLUDE:
Monthly Payment Plans, Automatic Charge Renewal Program, Member Discounts & Special Offers and more!
*SAVINGS: Savings were calculated by comparing the member ticket pricing (inclusive of all handling fees, facility fees, service charges, applicable taxes, and per seat premium subscription fees, if applicable) for Saturday Matinee Gold Circle versus day of-show individual pricing when ordered by phone or internet (inclusive of all handling fees, facility fees, service charges, and applicable taxes) for previous performances at the Orpheum Theatre.
†SWAPS AND EXCHANGES: Limit one swap per season ticket. Swaps must be made 10 days before the first season show. Exchanges must be made at least 24 hours in advance of the show and are subject to availability at the time of the exchange. Some restrictions may apply. Touring companies may limit the number of swaps/exchanges. No refunds if you swap/exchange into a less expensive performance or section. The difference in price must be paid if swapping/exchanging into a higher priced performance or seating location. Tickets are subject to additional fees. A $1 per ticket fee or $3 per order online fee applies for all swap/exchange transactions. Swaps must be made by November 26, 2019, 10 days before the first season show.
AUTOMATIC CHARGE RENEWAL PROGRAM
As seasons get bigger and better, seats fill up. To reward our most loyal members and provide them with a higher level of exclusivity, we offer the Automatic Charge Renewal Program. Sign up for Automatic Renewal for the 2020-21 season and on!
- Receive FIRST access to additional tickets.
- You're placed at the top of the upgrade list for the opportunity to secure better seats each year.
- No invoice or need to call to renew your seats each year. (no hassle!)
- NEW! Select a convenient payment plan - pay in full, 4, or 8 separate payments with no interest fees or additional costs!
- Receive exclusive priority ticket offers for the arts in Phoenix!
- Be the FIRST to hear the new season announcement.
Each year, we’ll roll out more exclusive Automatic Charge Renewal Program benefits, so be sure to join this program early to take full advantage of what’s to come.
Complete the online form or call us at 800.776.7469 to sign up today!
MEMBER TICKET SERVICES
ADDITIONAL TICKETS
Need additional tickets for friends or family for one of the shows this season? Season members always get first access and the best prices on tickets for our shows! You may purchase additional tickets to all 2019-20 Season shows now. Simply order online via logging into your account by clicking the button below, or give one of our friendly Patron Service Representatives a call at 800.776.7469.
EXCHANGES†
We understand plans change and sometimes you can't make it to one of your scheduled performances. If that's the case, we are happy to offer you the benefit of being able to exchange your tickets to another performance of the same show! Exchange online now by logging into your account, or give one of our friendly Patron Service Representatives a call at 800.776.7469.
Exchanges for the 2019-20 Season shows are available now.
SWAP A SHOW
Member Favorite! Enjoy more flexibility with the option to swap out of one season show and into either THE SIMON & GARFUNKEL STORY or RIVERDANCE – NEW 25TH ANNIVERSARY SHOW.* All seats available for swaps are visible online. Swap A Show is available until 10 days prior to the first season show performance. Limitations and fees may apply.
Swaps for 2019-20 Season shows are available now.
*SAVINGS: Savings were calculated by comparing the member ticket pricing (inclusive of all handling fees, facility fees, service charges, applicable taxes, and per seat premium subscription fees, if applicable) for Saturday Matinee Gold Circle versus day of-show individual pricing when ordered by phone or internet (inclusive of all handling fees, facility fees, service charges, and applicable taxes) for previous performances at the Orpheum Theatre.
†SWAPS AND EXCHANGES: Limit one swap per season ticket. Swaps must be made 10 days before the first season show. Exchanges must be made at least 24 hours in advance of the show and are subject to availability at the time of the exchange. Some restrictions may apply. Touring companies may limit the number of swaps/exchanges. No refunds if you swap/exchange into a less expensive performance or section. The difference in price must be paid if swapping/exchanging into a higher priced performance or seating location. Tickets are subject to additional fees. A $1 per ticket fee or $3 per order online fee applies for all swap/exchange transactions. Swaps must be made by November 26, 2019, 10 days before the first season show.
BROADWAY SEASON MEMBER CALENDAR
Would you like to have your Broadway Series automatically added to your calendar? Interested in being kept up-to-date on all important dates, announcements and any day-of-show communications such as traffic and weather? Sync the Broadway Season Member Calendar to your device by following the link below!
OUR THEATRE
Orpheum Theatre
Season Member Services
PO Box 140206
Kansas City, MO 64114
800-776-7469
Mon. – Fri. 9 a.m. to 4 p.m.
patronservices@americantheatreguild.org
Orpheum Theatre
203 W Adams Street
Phoenix, AZ 85003
602-262-7272
Orpheum Theatre Facebook
Mon. – Fri. 10 a.m. to 4 p.m.
PARKING
Season Members still enjoy free parking, but at a new location beginning Fall of 2018 - 311 W Monroe Street, Phoenix, AZ 85003. Enter the garage from Monroe, west of 3rd Ave (between 3 and 4 Ave) and the south side of Monroe. You must bring your parking pass to be granted access. Parking passes were enclosed with your season tickets. Please contact the box office if you have lost your parking pass for a particular show.
Season Members receive 4 parking passes valid at any 4 shows, including season add-ons.
Please note: there are elevators in the parking garage located in the garage near Adams St.
If you would like someone to escort you to the theater or to your car before or after the show, you may call the Downtown Phoenix Ambassadors. They operate until 11 p.m. Friday and Saturday evenings, and until 10 p.m. on Sunday evenings. To request an escort, simply call 602.495.1500. Please note: There may be a slight wait for your escort to arrive. For more information on the Downtown Phoenix Ambassadors, click the button below.