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Seat Upgrades: Seat Upgrades for the current season will become available after the official renewal deadline. Seat upgrades will be processed in the order of when you renewed for the current season. If you have already requested an upgrade ,your documented request will be honored at this time.
Show Schedule: See below for the most updated show schedule.
Mobile Ticketing: Your mobile tickets can be viewed via your mobile device at this time. Swaps, exchanges and transferring of tickets will become available during the Season Member On Sale.
Member Benefits: Swaps and exchanges are not available at this time. These benefits will be available during the Member Presale this summer. Please watch your email for more information.
Looking for your tickets in account manager? Tickets will not be viewable on your account until the season is expanded and single ticket sales have begun. If you have any questions regarding your season tickets, please contact us at
Have more questions, including venue safety? Visit our FAQ page.

Please note: We are operating with a reduced staff during this time of reopening. Call wait times may be longer than usual. You may take advantage of our convenient chat option with a Patron Services Representative, located at the bottom left of the screen .

Phone Room hours for phone/chat are 8 - 2 MST Monday - Friday.


Broadway Is Back Season

November 18 - 21, 2021

Two visionary Tony Award® winners — playwright Jack Thorne (Harry Potter and the Cursed Child), director Matthew Warchus (Matilda) — offer a magical new interpretation of Charles Dickens’ timeless story.

Nominated for five Tony Awards®, this New York Times Critic’s Pick welcomes theatergoers of all ages into an immersive experience that is brimming with Christmas spirit. Featuring dazzling staging, moving storytelling, and 12 cherished Christmas carols, including “Joy to the World,” “Silent Night,” and “It Came Upon the Midnight Clear,” this timely production will leave you “with a heart full of joy and light” (Entertainment Weekly).

January 28 - 30, 2022

Inspired by the beloved film, WAITRESS tells the story of Jenna, an expert pie maker who dreams of a way out of her small town. A baking contest and the town’s new doctor may offer her a fresh start, but Jenna must summon the strength to rebuild her own life. Don’t miss this uplifting celebration of friendship, motherhood, and the magic of a well-made pie.

March 11 - 13, 2022

Zack Mayo’s got smarts and a body built for US Navy pilot boot camp, but he also has too much swagger… until he meets a drill sergeant who’s determined to drill his arrogance out of him.  Zack finds comfort in the arms of a local factory girl.  But it isn’t until tragedy befalls a fellow candidate that Zack learns the importance of love and friendship, and finds the courage to be his best self and win the heart of the woman he loves.

April 1 - 3, 2022

Love transcends the harsh realities of war and prejudice in this sweeping Pulitzer Prize-winning tale centered around two unlikely love affairs. Set on a tropical island during World War II, this timeless Rodgers & Hammerstein classic features some of the most beautiful music ever composed woven into an inspiring story cherished the world over.

Winner of ten Tony Awards®, the beloved score’s songs include “Some Enchanted Evening,” “I’m Gonna Wash That Man Right Outa My Hair,” and “There is Nothin’ Like a Dame” amidst big, Broadway performances and a chorus of American sailors and Navy nurses ready to take you to Bali Ha’i.

Season Add-On Show


Our Theatre


Being a Season Member guarantees your secured seating for all shows at a great value, plus benefits that provide exclusivity and flexibility throughout the season, all while enjoying a one-of-a-kind theatre-going experience.

    Speak to a friendly patron services representative with questions, comments or concerns. We love hearing from you!
    Secure your seats with the opportunity to improve seating year after year. Tip: the best way to get to the top of the upgrade list is to renew right away!
    Enjoy FREE parking near the theater for all season shows.
    Guarantee savings with season membership. Last year, members saved up to $105*.
    Buy tickets at a special Member price before they go on sale to the public. Share Broadway with friends and family!
    Enjoy flexibility! Exchange your tickets to another performance of the same show. Tip: Better seats may become available closer to the time of each show! Exchanges available soon.
    Members can swap out of one season show and into a season add-on! Swaps will be available during Season Member Presale.
  • OTHER MEMBER BENEFITS INCLUDE: Convenient Payment Plans, Member Discounts & Special Offers and more!
*SAVINGS: Savings were calculated by comparing the member ticket pricing (inclusive of all handling fees, facility fees, service charges, applicable taxes, and per seat premium subscription fees, if applicable) for Saturday Matinee Gold Circle versus day of-show individual pricing when ordered by phone or internet (inclusive of all handling fees, facility fees, service charges, and applicable taxes) for previous performances at the Orpheum Theatre.
1SWAPS AND EXCHANGES: Limit one swap per season ticket. Swaps may be limited after priority swap period. Exchanges must be made at least 24 hours in advance of the show and are subject to availability at the time of the exchange. Some restrictions may apply. Touring companies may limit the number of swaps/exchanges. No refunds if you swap/exchange into a less expensive performance or section. The difference in price must be paid if swapping/exchanging into a higher priced performance or seating location. Tickets are subject to additional fees. A $1 per ticket fee or $3 per order online fee applies for all swap/exchange transactions. Swaps are available later this summer. We recommend you swap soon after you receive your tickets, as a limited number of swaps may be permitted per show. Upgrade charges may apply.


As seasons get bigger and better, seats fill up. To reward our most loyal members and provide them with a higher level of exclusivity, we offer the Automatic Charge Renewal Program. Sign up for Automatic Renewal for the 2022-23 season and on!

  • Receive FIRST access to additional tickets.
  • You're placed at the top of the upgrade list for the opportunity to secure better seats each year.
  • No invoice or need to call to renew your seats each year. (no hassle!)
  • NEW! Select a convenient payment plan - pay in full, 2, 4, or 6 separate payments with no interest fees or additional costs!
  • Receive exclusive priority ticket offers for the arts in Phoenix!
  • Be the FIRST to hear the new season announcement.

Each year, we’ll roll out more exclusive Automatic Charge Renewal Program benefits, so be sure to join this program early to take full advantage of what’s to come.

To join, simply the click link below, log in to your account and select the "Auto Renew Program". Then, select 1, 2, 4, or 6 payments. Click "Check Out" to complete. Note: You will be charged a $1 fee to gather your most up to date credit card information. This $1 fee will be applied to a future purchase.

Join the Automatic Charge Renewal Program!


Orpheum Theatre

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Season Member Services

PO Box 140206
Kansas City, MO 64114
Mon. – Fri. 8 a.m. to 2 p.m. (MST)

Orpheum Theatre

203 W Adams Street

Phoenix, AZ 85003

Orpheum Theatre Facebook


Season Members still enjoy free parking at 311 W Monroe Street, Phoenix, AZ 85003. Enter the garage from Monroe, west of 3rd Ave (between 3 and 4 Ave) and the south side of Monroe. You must bring your parking pass to be granted access. Parking passes were enclosed with your season tickets. Please contact the box office if you have lost your parking pass for a particular show.

Season Members receive 4 parking passes valid at any 4 shows, including season add-ons.

Please note: there are elevators in the parking garage located in the garage near Adams St.

If you would like someone to escort you to the theater or to your car before or after the show, you may call the Downtown Phoenix Ambassadors. They operate until 11 p.m. Friday and Saturday evenings, and until 10 p.m. on Sunday evenings. To request an escort, simply call 602.495.1500. Please note: There may be a slight wait for your escort to arrive. For more information on the Downtown Phoenix Ambassadors, click the button below.

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