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Broadway At The Buddy Holly Hall FAQ

Individual shows go on sale late summer/early fall. To stay up-to-date, join the Broadway Email Insider list.

Join our Broadway Email Insider List and you will be kept up-to-date with all announcements pertaining to the Broadway At The Buddy Holly Hall Series!

The Buddy Holly Hall of Performing Arts and Sciences is one of 325 ASM Global facilities around the world implementing the ASM Global Venue Shield guidelines. For more information on what is included in these guidelines, click here.

To view The Buddy Holly Hall of Performing Arts and Sciences' conditions of entry and list of prohibited items, click here.

Season tickets will no longer be mailed. If you request hard tickets, a small fee will apply. Contact the Broadway Series Office at 800.776.7469 for more information.

The official ticket seller for all Broadway At The Buddy Holly Hall shows is https://www.buddyhollyhall.com. All other websites selling tickets are being sold through a third party for inflated prices, and in many cases, your ticket purchase cannot be guaranteed. When purchasing tickets, look at the address bar of your browser to confirm it indicates https://www.etix.com/ticket/. The best way to purchase tickets and learn more about each show is through BroadwayAtBuddyHollyHall.com.

No. Another of the benefits of being a Season Member is that at the time of renewing or joining, you can elect to pay for your season membership in 4, 6 or 10 easy payments. Renew before the deadline and select the Payment Plan option online or request the payment plan option when you call the box office to renew. To take advantage of the Payment Plan, must use a valid credit card.

Select "Payment Plan" option as you send in the appropriate payment. We are happy to customize a payment plan to your needs.

Contact the Broadway At The Buddy Holly Hall Series if you need to change your address. Address changes can only be made by the account holder. If you are relocating, please send an email including your Broadway At The Buddy Holly Hall account number, your old and new address and telephone change (if applicable) to patronservices@americantheatreguild.org.

Yes, it is possible to give your seats to a friend. Contact the Broadway Series Office by calling 800.776.7469 and provide your friend’s complete information and send that along with the payment before the renewal deadline.

Please contact the Broadway Series Office at 800.776.7469 to inquire about your refund options.

Although we are unable to offer refunds on shows previously seen, we may be able to help. Season members may swap out of one show in the season package and into a Season Add-On. Swaps are available later this summer. Please call us at 800.776.7469 with any questions.

Splitting season accounts can be done if the current account holder makes this request in writing to our office before tickets are delivered. Complete address information on the parties’ involved need to be included with their payment in full.

For security purposes, only the person whose name is on the account may access information or order additional tickets using that account number. We are happy to provide additional tickets to any Broadway At The Buddy Holly Hall Series show for your family and friends, but the request must come from the account holder. All tickets ordered will be mailed to the address on the account. No exceptions.

New! Season tickets will now be digital, available via your account. Season tickets will no longer be mailed. If you request hard tickets, a small fee will apply. Contact the Broadway Series Office at 800.776.7469 for more information.

Please visit the home page for links to all your questions. If you need further assistance, send us an email at patronservices@americantheatreguild.org or call the Broadway Series Office at 800.776.7469

Parties of 10 or more for an individual show can be purchased through our group sales representative; please contact the Broadway At The Buddy Holly Hall Series group sales line 800.776.7469 for complete information.

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